Return/Exchange Policy
Alpha Legacy Apparel Return Policy
At Alpha Legacy Apparel, we are committed to ensuring 100% customer satisfaction. If you are not completely happy with your purchase, we're here to help!
Returns & Exchanges:
- If you wish to return or exchange your item, please contact us within 30 days of receiving your order.
- For exchanges, the customer is responsible for covering the shipping costs of sending the item back to us.
- If you are requesting a return due to quality issues or damage, Alpha Legacy Apparel will cover the cost of return shipping.
Eligibility for Returns/Exchanges:
- Items must be unworn, unwashed, and in their original condition with all tags attached.
- We cannot accept returns on items that have been damaged due to customer negligence or misuse.
How to Initiate a Return or Exchange:
- Contact our customer support team at alphalegacyapparel@gmail.com to request a return or exchange.
- Provide your order number and details of the item(s) you wish to return or exchange.
- If the return is for quality issues or damage, we will provide a prepaid return shipping label.
Refunds:
- Once we receive and inspect your return, we will issue a refund to your original payment method. Refunds are processed within 5-7 business days.
Contact Us: If you have any questions or concerns regarding our return policy, please reach out to us at 513-805-3884 or alphalegacyapparel@gmail.com.
We appreciate your business and want to ensure you have the best experience with Alpha Legacy Apparel!